We consistently emphasize the influential role of numbers in shaping behavior, not only for service providers but also for leadership. Leadership is tasked with two primary responsibilities: celebrating successes and promptly responding to our initiatives.
It is time to declutter your business and to declutter your mind.
I am thinking about all of the business owners that are struggling with a little bit of stress right now. Especially during the busiest quarter of their business.
I recently had a conversation with a salon owner about two really loyal, long-time employees. The owner told me that as long as it doesn’t come in and cause a distraction in the business, she was okay with it.
Hospitality is all about being absolutely prepared to wow your customer. Everytime you walk into your business you should be asking yourself, are we ready?
Steve and I are reading a book that we absolutely love called Unreasonable Hospitality.
I read an article recently that hit me right between the eyes and I wanted to discuss a snippet of it as it applies to our daily lives.
So many times, we start out the new year with one BIG goal. To guide us to this goal, it is important to create what we call, “Show Up Words”.
Holiday is great time to be creative despite the few that say that they don’t have the time because the season is so busy. Take an area that is usually not used or even an area that is already at capacity and mix it up. Below is a cheap, creative solution to produce some magic in your business.
As we get closer towards the end of the year, there are already great examples of preparation for the 2022 Holiday Season such as what the big box stores are doing. About 19.4% of business is conducted in the fourth quarter. It is time to begin planning, preparing, and involving all of the different areas of your salon in the process so your salon can have its best year yet.
The four cornerstones in business are never going to change. Rather, they are just going to get more attention as businesses continue to mature and grow.