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The Playbook
Decluttering Your Mind and Your Business
Don’t Tolerate Distractions
Always Ready

We consistently emphasize the influential role of numbers in shaping behavior, not only for service providers but also for leadership. Leadership is tasked with two primary responsibilities: celebrating successes and promptly responding to our initiatives.

March 5, 2024

It is time to declutter your business and to declutter your mind.

I am thinking about all of the business owners that are struggling with a little bit of stress right now. Especially during the busiest quarter of their business.

December 13, 2023

I recently had a conversation with a salon owner about two really loyal, long-time employees. The owner told me that as long as it doesn’t come in and cause a distraction in the business, she was okay with it.

September 6, 2023

Hospitality is all about being absolutely prepared to wow your customer. Everytime you walk into your business you should be asking yourself, are we ready?

July 13, 2023